RAIM
Global Activity Roadmap
Activity Roadmap
Project Planning
Organize digital workspace with necessary software and tools for collaboration and development and outline objectives, deliverables, timeline, and budget. Use project management tools like Trello or Asana to keep track of tasks and deadlines.
Research and Needs Assessment
Conduct a literature review to understand existing chatbot implementations and gather insights. Simultaneously, use surveys and interviews via tools like Google Forms and Zoom to collect data from refugees, NGOs, and experts.
Technology Development
Choose a no-code or low-code platform like Chatfuel, ManyChat, or Google’s Dialogflow to develop a basic chatbot prototype, allowing you to test ideas and functionality efficiently.
Content Development
Create chatbot scripts and responses based on common inquiries identified in your research, then connect with experts through platforms like LinkedIn to review the content for accuracy and appropriateness.
Testing and Quality Assurance
Conduct beta testing by inviting volunteers from your network or online communities to use the chatbot and provide feedback via online forms. Use this feedback to refine its functionality and user interface.
Launch and Implementation
Launch the chatbot to a limited audience for a soft launch, gathering initial feedback to make necessary adjustments. Then proceed with a full launch, promoting it through social media and online forums.
Monitoring and Evaluation
Set up analytics using the chatbot platform's tools or integrate Google Analytics to track user interactions. Collect ongoing feedback through an embedded form within the chatbot interface.
Marketing and Outreach
Promote the chatbot through digital marketing by creating a website or blog and using social media. Share content like blog posts or videos explaining its use. Engage with online communities focused on refugee support, AI, and humanitarian aid to expand awareness.
Continuous Improvement and Scaling
Continuously update the chatbot based on user feedback and emerging needs. As resources permit, scale up by adding more languages and expanding its question-and-answer capabilities.
Sustainability Planning
Pursue funding opportunities like grants, crowdfunding, or sponsorships for tech and humanitarian projects. Simultaneously, seek partnerships by contacting potential collaborators through email or social media.
